Terms and conditions

Delivery and shipment

Orders at Tiquarzo are possible from Belgium and from other European countries.

Orders placed on Tue-Fri before 12:00, will be shipped the same day if in stock and if we have received your payment. Orders placed on Tue-Fri after 12:00 pm are normally shipped the next working day. For orders placed on Monday or during the weekend, we try to ship your order the next working day. In any case, payment must be received before the order is shipped. If the order is delayed, you will be informed as soon as possible.

The following costs are charged for shipping:

Letterbox post Belgium: 4 euros
Package Belgium: 6,5 euros
Region Puurs-Sint-Amands: free
Order from 50 euros: free

Letterbox post abroad (EU): 6 euros
Package abroad (EU): 9,5 euros
Order from 50 euros: free

Tiquarzo works with Bpost for shipping. Letterbox mail is done in a padded cover. The necessary protection for the product is also provided for parcel post.

Returns and exchanges

In accordance with the law on distance selling, you have the right to return your purchase, without giving a reason. Returns must be made within 14 calendar days of receipt of your package. The item must be returned in its original packaging and undamaged and unused to:

Tiquarzo, Tinne Wuyts
Wiekenhof 22
B-2870 Puurs-Sint-Amands

After receipt of the package, the purchase price will be refunded within a maximum of 14 calendar days.
In principle, the same rules apply to exchanges. After receiving your package, the new products will be sent as soon as possible.

Pay

It is possible to select a payment method during checkout at the webshop. For online payment with bancontact, a secure internet connection is used. Prepayment by bank transfer to the bank account is also possible. This must be done within 7 days, otherwise the order will be canceled.

Colors and sizes

Colors in the used pictures may differ slightly from the real color, depending on screen type and monitor settings, among other things. Specified sizes are displayed as accurately as possible but can deviate very slightly.

Force of the majority

Tiquarzo is not obliged to fulfill any obligation towards the customer by force majeure such as, among other things, operational disruptions at Bpost.